Why Cbeyond

Customer Stories

Picture Perfect: Faster Uploads, Smaller Bills

About E-Six Lab

Professional color lab offering digital color printing and film processing services
Supports digital photographers through an FTP upload site
Headquartered in Atlanta, GA

Download the full case study

Business Challenges

Upgrade to a true high-speed connection
Cut costs on telephone services
Obtain all services from a single provider ,with a single point of contact

Results with Cbeyond

A T1 line provides significantly faster speeds, especially on uploads
The new plan includes long-distance minutes, lowering total phone costs
Online billing makes it easier to pay and manage the account

A photo lab that handles digital photography relies on high-speed Internet access to satisfy its customers. E-Six Lab still relied on a DSL service, inadequate for its customer's FTP uploads. In addition, voice service from multiple providers ran up costs and undercut service.

Upgrade to a true high-speed connection. A DSL line no longer met E-Six Lab's needs, especially for file uploads.
Cut costs on telephone services. Bundled voice and data services would lower costs and simplify bill payment and account management.
Obtain all services from a single provider, with a single point of contact. With multiple providers of voice and data service, it was difficult to obtain consistently reliable customer service.

"The main thing is to have one provider. I deal with as few people as possible with as many services as possible. Now all of my telecom is with one person, so I have only one person to call if I ever have any trouble."

Bob English
Founder, E-Six Lab

The Cbeyond Solution

With BeyondVoice, Cbeyond delivered a single service that met all of E-Six Labs' needs, with a single bill and a flat rate that made budgeting and payment easy.

BeyondVoice I, a combined voice and data package with unlimited local phone service, offers a symmetrical 1.5 Mbps T-1 Internet connection and a scalable calling plan for mobile, domestic long distance and inbound toll-free calling.

Results and Benefits

Cbeyond delivers the high-speed Internet access that E-Six Lab needs to stay in the digital photography business. Online tools make it easy to manage bills and get quick answers to questions.

E-Six Lab saves roughly $100/month using Cbeyond, while obtaining better service.
Securing the same upload speed from a competitor would have cost hundreds of dollars more a month.
Service has been consistently excellent, from the speedy installation to ongoing support.