Why Cbeyond

Customer Stories

Staffing Agency Finds the Speed and Service It Deserves

About Above the Rest Staffing

Small staffing agency relying on a dial-up Internet connection
Communicates with almost all of its clients electronically
Headquartered in Boulder, CO

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Business Challenges

Upgrade to high-speed Internet access at a price they could afford
Secure reliable service and support
Replace separate voice and data services with a single cost-effective package

Results with Cbeyond

Above the Rest secures a T1 at a price it can afford
Phone and Internet service now delivered for the price of an average phone bill
Internet connection never lets them down

Staffing firms work at a fast pace, finding the best fit for their clients and beating other firms to new leads or high-paid openings. Above the Rest Staffing, a small and nimble company based in Boulder, CO, depends on the Internet to keep up with its listings - but their current provider couldn't deliver the speed or the uptime Above the Rest demanded. "We communicate with 99 percent of our clients electronically," says Simon Leach, President. "Our clients expect quick response and turn-around."

Upgrade to high-speed Internet access at a price they could afford. Above the Rest's current provider could only deliver dial-up to their location.
Secure reliable service and dependable customer support. Their last provider offered "terrible" service, with unreliable performance and poor customer support.
Replace separate voice and data services with a single cost-effective package. Above the Rest sought a single package at a better price for all their communication needs.

"The service is awesome. I can't say enough. ... Other telcos call us now, and I just tell them I use Cbeyond and to please not call back."

Simon Leach
President, Above the Rest Staffing

The Cbeyond Solution

With a single package of voice and data services, Cbeyond upgraded Above the Rest's communication services, at a lower cost than their original provider.

BeyondVoice I, a combined voice and data package with unlimited local phone service, offers a symmetrical 1.5 Mbps T1 Internet connection and a scalable calling plan for mobile, domestic long distance, and inbound toll-free calling.

Results and Benefits

Thanks to the addition of a T1 line, Above the Rest delivers the turnaround its clients demand - while cutting back on costs.

The high-speed T1 line will keep up with their needs as they expand.
Outages never stop the firm when it's trying to follow a lead. "We were so happy to get our old provider out of this building," says Simon Leach. "Their service was terrible. Cbeyond came in and fixed it. We just couldn't be happier."
A single, lower bill saves time and money. "[Cbeyond's] package is so good," says Leach. "Cbeyond offers a much better service for the same price as an average local and long distance bill. Add it all up and it is cheaper."