Why Cbeyond

As a seller of wholesale computers and supplies, Shift Wholesale depends on the ability to take or place orders online. But their service providers couldn't keep up, saddling them with static or fractional T1 lines, hampering them with outages, and charging high monthly rates. Shift Wholesale called on Cbeyond for a more effective approach:

• Cut costs and secure a dedicated T1 line. A faster, more cost-effective package would save Shift money while delivering the service they demand.
• Bring website and email hosting in house. By hosting their website and email server themselves, Shift could eliminate the costs of an outside vendor.
• Eliminate chronic service interruptions. With previous web hosting providers, Shift suffered more than a dozen outages in six months - losing sales every time.

The Cbeyond Solution

After an installation process that Scott Lasater describes as "slick and quick," Shift Wholesale was up and running with Cbeyond's BeyondVoice package of voice and data service.

• BeyondVoice I, a combined voice and data package with unlimited local phone service, offers a symmetrical 1.5 Mbps T1 Internet connection and a scalable calling plan for mobile, domestic long distance and inbound toll-free calling.

Results and Benefits

Shift is thrilled with the speed and dependability of their new services, as well as the savings. Says Scott Lasater, "I refer people to Cbeyond all the time. I actually have clients who have signed up as Cbeyond customers. They all have the same positive opinions of Cbeyond that I do."

• Their complete voice and data package costs Shift half of what a previous provider had charged for Internet access alone.
• A T1 line allows Shift to place large orders quickly and efficiently.
• After suffering regular outages with previous providers, Shift has reported only two outages since moving to Cbeyond - neither one caused by Cbeyond.

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