Why Cbeyond
Customer Stories
Cbeyond Solution Brings a Smile to a Doctor's Face
About Wise Orthodontics
- Two medical offices and no IT staff
- Needs access to patient data at all times
- Headquartered in Frisco, TX
Download the full case study
Business Challenges
- Provide reliable communications for any emergency
- Consolidate Internet, voice and mobile services from a single vendor
- Connect to the network while at home or on the road
Results with Cbeyond
- Simplified billing and reliable support
- Service that meets the demands of a medical practice
- Full voice and data services; secure VPN
Dr. John Wise came to Cbeyond for a communications solution that could keep up with his busy, growing practice. With 11 employees, two offices, and patients who needed to reach him in an emergency, Dr. Wise came to Cbeyond with several critical requirements:
- Absolute reliability. A network that won’t fail his patients and that can be maintained without an in-house IT staff.
- A consolidated solution. A single provider who could deliver Internet, voice and mobile services.
- Secure remote access to the network. A connection to the practice’s network that would offer the security required to transmit confidential medical records.
“Cbeyond provides excellent service that ensures our patients can reach us in an emergency.”
Dr. John Wise
Wise Orthodontics
The Cbeyond Solution
After consulting with a Cbeyond representative, Dr. Wise selected Cbeyond’s BeyondVoice® package of integrated Internet, local, and long-distance voice services. Convinced of the effectiveness of BeyondVoice, Dr. Wise added Cbeyond’s BeyondOffice® three years later to keep him connected to his practice network anytime, anywhere:
- BeyondVoice I, a combined voice and data package with unlimited local phone service, offers a symmetrical 1.5 Mbps T-1 Internet connection and a scalable calling plan for mobile, domestic long distance and inbound toll-free calling.
- Cbeyond’s BeyondOffice service connects entrepreneurs’ homes to their offices with a direct T1 connection.
Results and Benefits
Cbeyond’s communication solutions allow Dr. Wise to stay in contact with the most important part of his business – his patients – at any time of day.
- Working with a single provider makes it easier to manage monthly costs and administration
- Leveraging the high-speed bandwidth Cbeyond provides, Dr. Wise can outsource his billing and offer his patients online scheduling and payment.
- T-1 connections, installed by Cbeyond at Dr. Wise’s home and offices, allow fast access to the Internet and to patient information at the click of a mouse. And with transparent access to patient records at both practices, Dr. Wise can see a patient at either of his offices with the right information close at hand.
Download the full case study
